Refund policy
Returns
Because this shop only sells original art pieces, we do not accept returns unless damages have occurred. Please send a detailed email to service@artbydwill.com, photographs of damages are encouraged.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at service@artbydwill.com.
Shipping
To return your product, you should contact me at service@artbydwill.com and state that your order was damaged. I will email you a link with a return label.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
Because this shop only sells original art pieces, we do not accept returns unless damages have occurred. Please send a detailed email to service@artbydwill.com, photographs of damages are encouraged.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at service@artbydwill.com.
Shipping
To return your product, you should contact me at service@artbydwill.com and state that your order was damaged. I will email you a link with a return label.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.